> ## Documentation Index
> Fetch the complete documentation index at: https://docs.omnispay.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Welcome

> This is our official documentation portal, designed to help you get the most out of omnispay.   Here you’ll find clear guides, feature overviews, and helpful tips for collecting payments, managing cash flow, and scaling your business with confidence.

**omnispay is an all-in-one finance platform purpose-built for small and medium businesses across the Middle East and Africa. We help companies collect payments, pay suppliers, and access working capital, all from one intuitive system.**

<img src="https://mintcdn.com/omnispay/90cXqL-Q2p9EUeTZ/images/banner.png?fit=max&auto=format&n=90cXqL-Q2p9EUeTZ&q=85&s=bd5e194828b8c94aa8dcb17631f1e0e1" alt="Banner Pn" width="721" height="500" data-path="images/banner.png" />

With minimal paperwork, faster settlements, and enterprise-grade tools, omnispay simplifies cash flow and boosts business agility.

We know that finance can feel overwhelming for SMEs. Our mission is to make it effortless.

> Built by a team that believes SMEs deserve better.

***

## Why choose omnispay?

* **PCI DSS Certified** for world-class payment security
* **24-hour onboarding** so you can start fast
* **Daily settlements** to keep cash flowing
* **Web, iOS, Android & API access**
* **Real-time dashboards** for collections, payouts, and cash flow
* **Custom branding options** for a professional client experience
* **AI-powered tools** with omnisAI for insights and automation

***

## Products Overview

At omnispay, we organize our platform into four core capabilities that work together to simplify how you manage business finances:

### 📥 Collect

**Get paid effortlessly and professionally.**\
Collect makes it easy to receive payments from your customers through links, pages, and storefronts. No need for a developer or complicated integrations.

Features:

* Payment Links
* Product Payment Pages
* Branded Storefront
* E-commerce Integrations
* Bulk Payment Link Generation

### 💳 Pay

**Pay suppliers, even those who don't accept cards.**\
With Pay, you can use your business card to settle expenses across vendors, service providers, and landlords. Our tools help you stay on top of spending and manage cash flow with ease.

Features:

* Supplier Payments
* Smart Spend Controls
* Cash Flow Management Dashboard

### 💸 Borrow

**Fast and flexible capital when your business needs it.**\
Borrow gives you access to quick, no-hassle cash advances that keep your business moving forward. Approvals are fast, and repayments are streamlined.

Features:

* Instant Cash Advance
* Transparent terms
* Integrated repayment tracking

### 🧰 Pro Tools

**The operational toolkit for growing SMEs.**\
Pro Tools helps you manage branding, invoicing, reporting, team roles, and customers in one connected dashboard, giving you greater visibility and control as your business scales.

Highlights:

* **Team Management**: Shared inboxes, role-based access, team activity tracking
* **Branding**: Custom domains, colors, payment page branding, branded invoices
* **Invoices**: Auto-generated, GST-compliant invoices linked to payments
* **Advanced Analytics**: Product, channel, and customer performance insights
* **Reports**: Daily or quarterly summaries, export-ready reconciliation
* **Customer Management**: Track preferences, histories, and communications in one place

> Teams using Pro Tools report 27% faster execution and 30% fewer manual errors.

***

## Trust & Security

* **Certified Secure**: We are fully PCI DSS certified and use the latest encryption to protect your business and customer data
* **Trusted by Hundreds**: Rated 5.0 on Google from 147+ reviews and loved by SMEs across the region
* **Built for Compliance**: We align with local regulations across the UAE and MENA markets

omnispay is a licensed payment service provider authorized by the D.E.T. Payments are processed through partners such as TelR, and CCAvenue, which are secure platform that meets the latest industry standards, including PCI-DSS 3.2.1, ISO/IEC 27001:2013, Mastercard Secure, and is VISA certified

What our users say:

> "The best payment solution for SMEs in the UAE. Everything is simple and just works."\
> — Sara, Startup Co-founder

> "Helped us digitize our operations in just a few days. Great onboarding and a solid support team!"\
> — Ayman, Retail Owner

> "100% happy customer as of now. Thank you omnispay!"\
> — Aim World Business Services

Explore more reviews on [Google](https://google.com) and [Trustpilot](https://trustpilot.com).

***

## Available Platforms

omnispay is available on:

* 🌐 Web App
* 📱 iOS & Android
* 🧩 Developer APIs for seamless integration with your tools

Whether you’re managing on-the-go or embedding into your ERP, omnispay fits into your flow.

***

## Contact Us

**Have questions? We’re here—and we love to help.**\
Our team of payment experts is ready to support you through every stage of your journey with omnispay. Whether you're onboarding, expanding, or integrating, we’ll be by your side.

### 📍 Where we’re based

**Head Office**: Dubai, United Arab Emirates\
Serving SMEs across the UAE and the Middle East & Africa

### 📨 How to reach us

* [Support Form](https://omnispay.com/contact-us)
* Email: [support@omnispay.com](mailto:support@omnispay.com)
* Business Hours: Sunday to Friday, 9 AM – 6 PM GST
* Help Centre: [Visit Here](https://help.omnispay.com) for FAQs, guides, and how-tos

We also offer live walkthroughs and demos—[Book a Demo](https://omnispay.com/demo) anytime to get started.

***

## FAQs

**How can I track my payment history on omnispay**
All your payments are visible under the **Transaction History** section of your dashboard. This provides a full overview of every collection, payout, and settlement.

**Is omnispay available for individuals and businesses?**
Currently, omnispay is only available for **registered businesses** in the UAE. Individual or personal use is not supported.

**Can I use my credit card to pay suppliers who don’t accept cards?**
Yes. With omnispay, you can use your **existing business credit card** to pay suppliers, landlords, or vendors—even if they don’t accept card payments directly.

**Is omnispay available outside the UAE?**
omnispay is based in **Dubai, UAE**, and currently supports **domestic and international payments within the UAE**. Expansion plans are in progress.

**What are the benefits of using omnispay for payments?**
Using your credit card via omnispay allows you to pay suppliers on time while **delaying your cash outflow**. You get up to **25–55 days of credit** depending on your bank’s billing cycle and grace period.

**Are there transaction limits with omnispay?**
Yes. You can make individual payments of up to **AED 50,000** in a single transaction.

**From when is omnispay VAT registered?**
omnispay is **VAT registered from February 10, 2025**. A **5% VAT** is applied on the **transaction fee only**, not on the total payment amount.

**How do I request a VAT invoice?**
You don’t need to request it separately. VAT invoices are **automatically emailed** to your registered email and also accessible in your **settlement reports dashboard**.

**Example:**\
Amount charged: AED 100\
omnispay fee: 2.49% + AED 1 = AED 3.49\
VAT (5% on fees): AED 0.17\
**Total Fee + VAT:** AED 3.66

**Who can claim VAT invoices?**
Any **VAT-registered business onboarded with omnispay** can claim VAT invoices for applicable charges.

**Is my personal and financial information secure with omnispay?**
Yes. All your data is securely **stored on encrypted cloud systems**. We follow end-to-end encryption and industry best practices for security.

**Can I use omnispay for international payments?**
Yes. omnispay now supports **international transactions**, provided they originate from UAE-registered businesses.

**Are there compliance or regulatory requirements?**
There are **no extra compliance steps** for using omnispay. All you need is:

* A valid UAE trade license
* Government-issued identity documents

**Can I integrate omnispay with my accounting system?**
Support for **Zoho, Xero, and QuickBooks** is coming soon. These integrations will help streamline your reporting and reconciliation.

***

Need more help? Visit the [Help Centre](https://docs.omnispay.com) or [contact support](https://omnispay.com/contact-us) anytime.

***

## Stay Updated

Want to hear about new features, offers, and tips to manage your cash flow better?\
[Sign up here](https://omnispay.com) to stay in the loop.

***

© omnispay. All rights reserved.
